Return And Refund Policy


Return Policy

If the product is HANDMADE,it’s not eligible for return.

Rest items,if eligible for return,need to be returned within 7 days within delivery.

1:Non-reason return.

Buyer need to pay return shipping fee,and we only refund exclude shipping fee to you.

The item will be returned must be unused and in the same original packaging.

2:Seller sents wrong BUT VALUABLE item and buyer needs to exchange for the right item.

Buyer need to help send back.Shipping fee to return and send right items to buyer all on seller.


Refund Policy

Missing quantity/Damaged/Mis-sent product can get refund or re-sent.

Please prepare pictures clearly showing the problem,so we can solve quickly for you.


Replace Product Policy

We only replace items if they are defective or damaged.

If quantity not right or sent wrong item,we will also send again free.


Before Return

Before returnning your product,please contact seller email:longwalks@163.com for return address.


For situation not listed above,please discuss with seller.

We’re always here to help.